100+
Home/Case Studies/Pink Callers
ResultsStaffingHigh Volume
CSR Staffing / Remote

Managing 100+ Applicants a Day Without Breaking

Pink Callers staffs remote CSRs for home services companies across the country — processing more applicants in a day than most companies see in a month.

Company
Pink Callers
Industry
CSR Staffing
Daily Volume
100+
Model
Remote
100+
Applicants/Day
95%
Auto-Processed
24/7
Pipeline Active
2hrs
Daily HR Time
The Challenge

Hiring Is the Product

Pink Callers' entire business model depends on finding, vetting, and placing quality customer service reps. They're not hiring occasionally — they're hiring constantly.

With 100+ applicants per day, manual screening would require a full team. Instead, they needed automation that could run 24/7.

The Solution

A Fully Automated Pipeline

WhoHire gave Pink Callers an always-on hiring machine. Applicants apply, get scored, answer screening questions, complete video interviews, and receive status updates — all without human intervention.

Michelle's team only touches candidates who've already proven they're worth the time.

1

Auto-Intake

Applications processed 24/7 with real-time R.E.G.I. scoring.

2

Video Screening

Qualified candidates complete async video interviews automatically.

3

SMS Engagement

Candidates kept warm with personalized, automated messages.

4

Human Review

Team only reviews candidates who've passed all automated gates.

The Results

Scale Without Headcount

Pink Callers processes the application volume of a Fortune 500 company with a fraction of the HR staff.

The automation handles 95% of the work. Humans handle the 5% that matters.

95%

Automated

Pipeline runs itself with minimal human intervention

2hrs

Daily HR Time

Time spent on hiring per day by actual humans

"We process more applicants in a day than most companies see in a month. WhoHire makes it possible."

Michelle M., Operations, Pink Callers

The Lesson

The Bottom Line

High-volume hiring doesn't require high headcount. It requires high automation.

WhoHire lets you scale your hiring without scaling your HR team.

Quick Stats

CompanyPink Callers
IndustryCSR Staffing
Daily Volume100+
Auto-Processed95%
HR Time/Day2 hours
Active 24/7Yes

WhoHire Tools Used

24/7 Pipeline
Video Interviews
SMS Automation
R.E.G.I. Scoring
Batch Processing

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